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R
rrichardson1-Visitor
1-Visitor
January 8, 2018
Question

Cannot Select "Other entity" when adding a subcription to my Thing Template

  • January 8, 2018
  • 1 reply
  • 1598 views

Hello,

I'm having an issue adding a subscription to my Thing Template.  It won't allow me to select the "Other entity" option to pull in the correct entity and specify the event type:

I've seen some other post similar to this.  Wondering if I need to clean out some corrupted files or something.  Any help on this would be great.

Thanks,

Reginald

1 reply

M
mgoel5-Regular Member
5-Regular Member
January 17, 2018

Hi Reginald Richardson​

Could you please Provide some more details on below points:

1) Are you not able to select the radio button because I have checked the same at my end and I am able to add other entity in new subscription.

2) Did you check application logs, is there any error or In case you can provide application logs to us.

Regards,

Mohit Goel​

    R
    rrichardson1-VisitorAuthor
    1-Visitor
    February 13, 2018

    Hello,

     

    I was able to see the radio button, but I just could not change it.  Turns out there was a new ThingWorx version that resolved this.  Once I updated, it started working.

     

    This issue can be closed

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