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tlichtenberger-1-Visitor
1-Visitor
April 4, 2017
Solved

Cannot start Thingworx localhost

  • April 4, 2017
  • 3 replies
  • 10968 views

Hi there!

I have a problem with launching my thingworx localhost: As I type in http://localhost/Thingworx/Composer/ in the web browser, it just says that the site cannot be shown.

But my tomcat server is already running, I tested it by typing http://localhost:8080/ (it says that the server is up and running).

I would appreciate any help or advice you can give me, thank you so much in advance!!

p.s.: is there any tutorial for connecting thingworx with a database? I still havent found an appropriate one.

Best answer by posipova

When you go to localhost:8080 you should be prompted to your Tomcat page. If you checked the Host Manager box when installing tomcat, you may click on Manage Apps and enter the tomcat password you entered when installing tomcat.

Also i see that you are trying to access the composer through http://localhost/Thingworx/Composer/

but your tomcat is on 8080. Then you would need to go to the 8080 port to access the composer: http://localhost:8080/Thingworx/Composer/

3 replies

D
dupatel5-Regular Member
5-Regular Member
April 4, 2017

Theresa Lichtenberger​: Since your tomcat is working so there might be issue with your Thingworx database connectivity if you are using PostgreSQL or any other external database. Request you to please verify your platform-settings.json file has correct database & login credentials.

For details you can refer to ThingWorx_PostgreSQL Administrator guide

If you are using Neo or H2 database there might be some other reason for this issue.

In case you still face issue request you to please share the tomcat logs to review.

-Durgesh

    A
    ankigupta5-Regular Member
    5-Regular Member
    April 4, 2017

    Hi Theresa Lichtenberger​,

    Please share your ThingWorx Application logs for review. It will give more insight on the issue.

    Thanks,

    Ankit Gupta

    T
    tlichtenberger-1-VisitorAuthor
    1-Visitor
    April 4, 2017

    hi Ankit Gupta​,

    where can I get the Application logs? (I am a complete newbie to Thingworx)

    A
    ankigupta5-Regular Member
    5-Regular Member
    April 4, 2017

    Hi Theresa Lichtenberger​,

    In the <Drive_Where_ThingWorx_Is_Installed>\ThingworxStorage\logs\ApplicationLog.log

    S
    supandey5-Regular Member
    5-Regular Member
    April 4, 2017

    Hi Theresa, have you checked if the Thingworx.war is successfully deployed? You can check this from the tomcat page

    If it's deployed and started you should be able to access its using http://<serverName>:8080/Thingworx , if it still not loading could you check the logs from the tomcat's catalina.out and the application log of the Thingworx (\\ThingworxStorage\logs)

    T
    tlichtenberger-1-VisitorAuthor
    1-Visitor
    April 4, 2017

    Hey Sushant Pandey​, may I ask how you got to that window I see in your picture?

    P
    posipova20-TurquoiseAnswer
    20-Turquoise
    April 4, 2017

    When you go to localhost:8080 you should be prompted to your Tomcat page. If you checked the Host Manager box when installing tomcat, you may click on Manage Apps and enter the tomcat password you entered when installing tomcat.

    Also i see that you are trying to access the composer through http://localhost/Thingworx/Composer/

    but your tomcat is on 8080. Then you would need to go to the 8080 port to access the composer: http://localhost:8080/Thingworx/Composer/

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