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seanccc17-Peridot
17-Peridot
November 13, 2019
Question

Closed popup window cannot popup again if it's closed by service CloseIfPopup

  • November 13, 2019
  • 1 reply
  • 1208 views

Hi ,

I have a  navigation which display a  popup mashup ,   the popup mashup is closed by the service CloseIfPopup.  Then the navigation can never trigger the popup again.   

 

please try the attached Entities.xml to reproduce the problem.   If you click the "Click" on the right panel the first time, popup window display well.  After clicking the NO button in the popup mashup,  whatever clicking the "Click" again or clicking the navigation directly , the popup won't  display again. 

 

Thingworx version: 8.4.4

Browser:  Chrome. 

 

Regards,

Sean

1 reply

P
posipova20-Turquoise
20-Turquoise
November 13, 2019

Before I import your entities, could you please confirm the export doesn't contain users and passwords? I.e, whoever imports it, won't have their administrator user password getting overridden. 

I'd check for loops or race conditions that make navigation widget further unusable.

S
seanccc17-PeridotAuthor
17-Peridot
November 14, 2019

@posipova ,

 

The file doesn't contain any password.  the change history with Administrator username is in the file, but it won't affect the imported system I think .   

 

Regards,

Sean

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