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10-Marble
Aug 6, 2024 2:59 PM UTC
Solved

Collection breaks after switching between different values rapidly:

Good day! I have a bit of a problem with a specific setup - I have a list of changelog versions (just strings, 0.1.0, 0.1.1...) and from that selection, I load in the corresponding infotable of release notes. This works perfectly fine as long as you use it normally, but if you rapidly switch between list items, you get the following error in the developer console (note: no error on Thingworx' side):

 

Screenshot 2024-08-06 165711.png

 

From that point on, you can still swap between the list items, but no more services are executed and the displayed collection does no longer change.

 

Any help with this would be greatly appreciated!

FrowneAnswer
10-Marble
Dec 4, 2024 8:19 AM UTC

Been since resolved, I stopped using images to load in and instead made a new mashup that loaded in the changes from a csv instead. 

5 replies

Rocko
19-Tanzanite
Aug 7, 2024 8:57 AM UTC

You haven't specified which TWX version you are running, nor which widget you are using.

 

From the log though it appears you are using TWX 9.5.2 and the BMCollectionView from https://github.com/BogdanMihaiciuc/BMCollectionView

This widget is not supported by PTC and I would advise to log an issue on the github.

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Frowne10-MarbleAuthor
10-Marble
Aug 7, 2024 10:51 AM UTC

Thank you for the information! I did raise an issue in the Github, but I'm not sure that's actually something we did?

 

Checking our installed extensions:

MS_10929021_0-1723027874271.png

 

I don't see the BMCollectionView on there and we're using the "normal" Collection widget in the actual Mashup from what I can tell.

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Rocko
19-Tanzanite
Aug 7, 2024 11:28 AM UTC

In that case, try to create a new mashup just using the OOTB collection widget and reproduce the problem. If you can reproduce, log a case with support.

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