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jensc17-Peridot
17-Peridot
January 24, 2023
Solved

Collection widget issues

  • January 24, 2023
  • 1 reply
  • 1953 views

Hello,

 

I have noticed some strange behavior in our collection widgets on the 9.1 version platform.

 

We have a collection widget that contains a collection widget which in turns shows a mashup.

This mashup contains a label and a button which will show different things depending on the service data.

jensc_0-1674550684844.png

The issue I am facing is that if I scroll the outer collection widget horizontally. The data in the inner collection widget "moves" to different collection parts:

jensc_1-1674550747584.png

You can see here that the dates have moved from 1300S to 1200S.

At times the circle also moves to different collection parts.

 

Has anyone had similar issues? I haven't been able to test this on 9.3 yet, but will try to do so in the near future.

 

Thanks,

Jens

 

 

Best answer by slangley

Hi @jensc.

 

We did some research on this and found that we have had a few tickets opened for this issue.  However, in each of those tickets, it was found that the design was the actual cause of the problem.  It's recommended that you not use the Load/Unload option, as the scrolling will trigger loading, and may not render properly.   The downside to this is that if you have numerous elements in your design, you may experience a performance hit on initial load. 

 

You may find this page of the Help Center helpful when working with the Collection widget.  Be sure to review the information in the green block.

 

Regards.

 

--Sharon

1 reply

S
slangleyCommunity ManagerAnswer
Community Manager
January 25, 2023

Hi @jensc.

 

We did some research on this and found that we have had a few tickets opened for this issue.  However, in each of those tickets, it was found that the design was the actual cause of the problem.  It's recommended that you not use the Load/Unload option, as the scrolling will trigger loading, and may not render properly.   The downside to this is that if you have numerous elements in your design, you may experience a performance hit on initial load. 

 

You may find this page of the Help Center helpful when working with the Collection widget.  Be sure to review the information in the green block.

 

Regards.

 

--Sharon

J
jensc17-PeridotAuthor
17-Peridot
January 26, 2023

Hello @slangley,

 

I have moved most of the things that are loaded inside of the collection mashup outside of it, and will try it on our 9.3 platform to see if it works better.

 

 

Thanks,

Jens

A
AbdoulG5-Regular Member
5-Regular Member
September 13, 2023

Hello,

 

I think we are experiencing the same issue with my team. 

We have a service that checks If It's a dropdown or a textfield that should be loaded in the collection.

But we are having this behaviour at the first load.

We're using Load All option.

AbdoulG_0-1694616758963.png

 

Do you have a fix for this ?

 

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