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V
19-Tanzanite
Velkumar19-Tanzanite
19-Tanzanite
November 17, 2021
Solved

Collection widget selection refreshing while using expandcollapse container in mashup

  • November 17, 2021
  • 2 replies
  • 1392 views

Hi all,

 

I have a collection widget with selection enabled. Whenever I expand the side container, the selected row gets refreshed (Refer GIF)

 

ezgif.com-gif-maker.gif

 

During this event, we are not able to select anything in mashup. Is there any way to solve this issue

TWX Version : 9.0

 

/VR

Best answer by slangley

Hi @Velkumar.

 

Do you have the overlay option selected in the properties panel? You can try selecting that to see if it behaves the way you're expecting.

 

Regards.

 

--Sharon

 

 

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 17, 2021

 Hi,

 

Try open a support Case, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log 

S
slangleyCommunity Manager
Support
December 2, 2021

Hi @Velkumar.

 

To confirm, you're saying that you can't do anything while the container is expanding, but it works as expected once it has expanded?  How long until it becomes responsive again?

 

Regards.

 

--Sharon

    V
    19-Tanzanite
    Velkumar19-TanzaniteAuthor
    19-Tanzanite
    December 3, 2021

    It takes 5 - 10 seconds to expand

    S
    slangleyCommunity ManagerAnswer
    Support
    December 7, 2021

    Hi @Velkumar.

     

    Do you have the overlay option selected in the properties panel? You can try selecting that to see if it behaves the way you're expecting.

     

    Regards.

     

    --Sharon

     

     

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