Greetings,
This is the TWX DevPortal who manages your hosted trial. Some relevant information...
- Your hosted trial is only active for around 3 hours. After 3 hours, it auto-shuts-down. You can restart it at any time.
- Since the trial will be shutdown after periods of inactivity, it is recommended that you do not bookmark the URL for the trial itself.
- Instead, please access your hosted trial management page here: https://developer.thingworx.com/en/profile/trials
- If the server is shutdown, you can restart it from your trials page. Note that spinning the server back up may take several minutes. It may even be slightly non-responsive immediately after the button turns green and running is displayed, as that indicates the status of the underlying OS rather than Foundation itself. Please simply try accessing it again a minute or so after the button turns green.
- If the server is *RUNNING*, and you still can't access it, please attempt to manually shut it down via the same trial management page.
- After a shutdown and restart, if the server is still not accessible, please contact the TWX DevPortal directly here: TWX-DevZoneHelp@ptc.com
In addition, please note that if the 3-hour auto-shutdown is unacceptable for your investigation of our products, you can download and install your own trials here: https://developer.thingworx.com/en/resources/trials Simply click on the "LOCAL INSTALL" tab near the top.
Thank you,
TWX DevPortal