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6-Contributor
March 30, 2022
Solved

Custom widget extension import error

  • March 30, 2022
  • 1 reply
  • 940 views

Hello all,

 

I'm trying to create a Custom Widget using Eclipse IDE. I have created a sample Widget extension without any changes.

 

While importing to Thingworx 9.3 version getting below error.

 

MM_10109894_0-1648611795946.png

 

So What is HA Compatible extrension error.

Best answer by Mukul_467346

Since ThingWorx 9.x active-active HA was introduced and there were some changes in life cycle API with respect to custom code. You need to incorporate those changes to make it compatible with HA.  See these article for more information - https://www.ptc.com/en/support/article/CS326793
https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/Installation/migratingextensions.html

1 reply

1-Visitor
March 30, 2022

Since ThingWorx 9.x active-active HA was introduced and there were some changes in life cycle API with respect to custom code. You need to incorporate those changes to make it compatible with HA.  See these article for more information - https://www.ptc.com/en/support/article/CS326793
https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/Installation/migratingextensions.html