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htran-2115-Moonstone
15-Moonstone
August 5, 2019
Question

Data store integrity violation error occurred when create a thing

  • August 5, 2019
  • 1 reply
  • 2282 views

Hi,

 

What is going on? Other things are created successfully, except THING_120573

 

JavaException: java.lang.Exception: Unable to create thing: THING_120573 : [1,002] Data store integrity violation error: [Error occurred while accessing the model provider.]

 

Any help would be greatly appreciated.

 

Remarks, SpotlightSearch returns nothing, GetGhostEntities returns an empty array, however thing_model table contains a row with that name.

 

My Bests,

Hung Tran

1 reply

C
cmorfin19-Tanzanite
19-Tanzanite
August 6, 2019

Hi @htran-21 

 

Thank you for the details.

It appears then that you isolated why you are getting the persistence violation error.

There is trace of that Thing inside the database and so a new one with same name cannot be created.

 

It appears that they has been some kind of corruption here.

I would advise to open a case to Technical Support to ensure this is cleared in a safe way.

 

Kind regards

Christophe

 

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