dataexport widget doesnt work after the 2nd time click

Question

Hi Developers,
 
I'm Yoshihiko from Japan.
 
I put 2 "dataexport" widgets into my Mashup.
 
when I open the mashup and click ether both, data will be exported normally.
but later, both widgets doesnt work. ( no data will be exported)
 
I'd be happy if someone provide me reasons.
 
Thanks and Regards.

VladimirN · Accepted Answer

There are several articles here with a similar problem:

"DataExport Widget does not have a Click event": https://www.ptc.com/en/support/article/CS225499
"Data Export Widget Is Not Working in ThingWorx 7.4": https://www.ptc.com/en/support/article/CS266907
"Data Export widget doesn't work at runtime on Android and iOS": https://www.ptc.com/en/support/article/CS334589

slangley · Answer

Hi @Yoshihiko.N. If you found the previous response helpful, please mark it as the Accepted Solution for the benefit of others with the same question. Regards. --Sharon

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.

Scanning file for viruses.

This file cannot be downloaded