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千松_106314924-Participant
4-Participant
Aug 31, 2023 10:16 AM UTC
Question

Datetimepicker can not change year

I have exported the entities from ThingWorx8.5 and import them into ThingWorx9.4.
There have been some changes in the layout.But the most import problem to me is that
the datetimepicker can not change the year, day and time can be changed.


Does anyone know how to fix it with a easy way?  And the changes in the layout can be fixed easily?

 

 

4 replies

jensc17-Peridot
17-Peridot
Aug 31, 2023 11:40 AM UTC

Hello,

 

I did a test on my 9.3.5 platform and the I can select different years in the date time picker widget.

jensc_0-1693481934642.png

If you go from 8.5 to 9.4 however, there might be quite big changes to the widget and if it doesn't work automatically I would suggest to first remove it and re-add it again.

 

Also if you have any screenshots of the actual issue that might help us help you better.

 

Regards,

Jens

 

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    千松_106314924-ParticipantAuthor
    4-Participant
    Sep 1, 2023 1:23 AM UTC

    Thanks ,  Jens

     

    It looks like this in 8.5 , works correctly.

    _10631492_0-1693530723562.png

     

    Now, It  looks like this in 9.4 , the  icon is outside the input  and year does not work.

    _10631492_1-1693530907829.png

     

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    jensc17-Peridot
    17-Peridot
    Sep 1, 2023 6:07 AM UTC

    Hello @千松_10631492,

     

    They moved the small calendar icon outside of the input field in one of the platform updates.

    It looks to me like the widget itself is the same as mine is in 9.3.5. 

     

    As I do not have any platforms that are upgraded to 9.4.x I can't test there.

    But when you say the year does not work, do you mean that the dropdown for the year doesn't work?

    Like nothing happens when you press it? Or do you not get the year in the "DateTime" property?

     

    It sounds to me like it could be worth opening a case with PTC, especially if it is somewhat urgent.

     

    Regards,

    Jens

     

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