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khushboo_jain1-Visitor
1-Visitor
April 1, 2019
Solved

Deploy thingworx war file in server

  • April 1, 2019
  • 3 replies
  • 1807 views

Hi,

 

I have an issue in deploying war file on the server. whenever i deploy war file my tomcat server stops after few second automatically. I've tried reinstalling everything again, but I still have the same issue. In application log file it shows the license expiration issue. for this i have regenerated the license ,but still i am facing the issue.

Here is the log files attached of my last try.

 

Below is screenshot of an issue i am facing whenever i deploy my license file and restart my tomcat and trying to load it.

 

Untitled.png

 

 

Thanks in advance.

Thanks,

Khushboo Jain

 

 

Best answer by slangley

Hi @khushboo_jain.

 

Since you reinstalled the product, the Device ID would have changed.  Did you generate the license for the new Device ID?  Check \ThingworxStorage\logs\ApplicationLog.log to be sure you're generating it for the correct one.

 

If you still have issues, we can open a case for troubleshooting.

 

Regards.

 

--Sharon

3 replies

P
PaiChung22-Sapphire I
22-Sapphire I
April 1, 2019

Seems to say your Thingworx license is expired.

So I think Thingworx is shutting down, but I think Tomcat is still running

S
slangleyCommunity ManagerAnswer
Support
April 1, 2019

Hi @khushboo_jain.

 

Since you reinstalled the product, the Device ID would have changed.  Did you generate the license for the new Device ID?  Check \ThingworxStorage\logs\ApplicationLog.log to be sure you're generating it for the correct one.

 

If you still have issues, we can open a case for troubleshooting.

 

Regards.

 

--Sharon

S
slangleyCommunity Manager
Support
April 17, 2019

Hi @khushboo_jain.

 

With the previous responses provided, were you able to resolve your issue?  If so, please mark the appropriate response as the Accepted Solution for the benefit of others on the community.

 

If you are still having issues, please provide the current status and new logs for our review.  It may be necessary to open a case in order to take a look at your system.

 

Regards.

 

--Sharon

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