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Siddharth_Jhs14-Alexandrite
14-Alexandrite
April 4, 2023
Solved

Display alert if communication between Industrial Connection (Kepware) is down

  • April 4, 2023
  • 1 reply
  • 909 views

Hi Team,

I need to create alert for my Thingworx application which will be generated if the native communication between Kepware and Thingworx is down, 

In my  case Kepware is up and showing Good values but due to some reason Thingworx side Kepware connection ( Industrial Connection) is showing "isConnected" property value as false and last connection was 3 days before. So need to develop some alerts which can automatically notify client whenever such incident occurs in future.

 

Thanks and Regards,

Sid

Best answer by Arun_C

HI @Siddharth_Jhs,

 

Based on the Property - "IsConnected" of the Industrial Machine Thing,  you can create the Subscription in that Thing with the event of "Data Change" to trigger the code automatically. If the property value changes to False we can send Mail/SMS or other notifications to the customer based on their requirements.

 

Arun_C_0-1680663499537.png

 

 

Or You can create Alerts for the property by configuring the "Alerts" to that "IsConnected" property value equals to False, with the default current alert services also you can notify your customer that machine connection is down.

 

Arun_C_0-1680663106414.png

 

 

Thanks & Regards,

Arun C

 

1 reply

A
Arun_C16-PearlAnswer
16-Pearl
April 5, 2023

HI @Siddharth_Jhs,

 

Based on the Property - "IsConnected" of the Industrial Machine Thing,  you can create the Subscription in that Thing with the event of "Data Change" to trigger the code automatically. If the property value changes to False we can send Mail/SMS or other notifications to the customer based on their requirements.

 

Arun_C_0-1680663499537.png

 

 

Or You can create Alerts for the property by configuring the "Alerts" to that "IsConnected" property value equals to False, with the default current alert services also you can notify your customer that machine connection is down.

 

Arun_C_0-1680663106414.png

 

 

Thanks & Regards,

Arun C

 

S
Siddharth_Jhs14-AlexandriteAuthor
14-Alexandrite
April 5, 2023

Thanks Arun for your quick reply. 

 

 

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