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15-Moonstone
April 4, 2019
Solved

Docker Image & Thingworx Offline License

Hello!

 

Thingworx 7.4+ is running only with License. I used to run my instances with offline license. Now I am trying to work on docker images. The problem is that docker image after stop is changing it's deviceID which is causing error while acquiring license.

 

Any option to use docker with offline license?

 

Regards,

Adam

nsampatAnswer
17-Peridot
April 5, 2019

Adam,

 

You can download a offline license from the License Management portal located here: https://support.ptc.com/apps/licensePortal/auth/ssl/index

 

All you need to do is provide your new device ID, and a license file will be generated for you.

 

Please let me know if this resolves your problem.

 

Regards,

 

Neel

1 reply

nsampat17-PeridotAnswer
17-Peridot
April 5, 2019

Adam,

 

You can download a offline license from the License Management portal located here: https://support.ptc.com/apps/licensePortal/auth/ssl/index

 

All you need to do is provide your new device ID, and a license file will be generated for you.

 

Please let me know if this resolves your problem.

 

Regards,

 

Neel

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