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A
AliBenBelgacem14-Alexandrite
14-Alexandrite
March 3, 2023
Solved

Docker install Build Postgres DB: Failed.

  • March 3, 2023
  • 1 reply
  • 1997 views

Hello,

 

I am trying to build image of thingworx 9.1 on docker.

this is the tuto i am folowing:

https://support.ptc.com/help/thingworx/platform/r9/en/index.html?_gl=1*76uyjh*_ga*MTQyMTY0MzUwOS4xNjczMjU5Mjcz*_ga_1QBT6P6HR1*MTY3Nzg2NDM4My40OC4xLjE2Nzc4NjQ0NzEuMC4wLjA.#page/ThingWorx/Help/Installation/ThingWorxDockerGuide/thingworx_docker_getting_started.html#

 

failed to compute cache key: "/staging/Thingworx-Platform-Postgres-9-1-14.zip" not found: not found
Build Postgres DB: Failed.

 

More detail on attached file.

 

Any idea to resolve this is welcome.

 

Thank you

 

 

 

 

 

 

    Best answer by AliBenBelgacem

    Resolved.

    It seems to be a dns issue.

    I put 8.8.8.8 DNS and it worked.

    1 reply

    C
    Constantine18-Opal
    18-Opal
    March 6, 2023

    Hello,

     

    You should have "Thingworx-Platform-Postgres-9-1-14.zip" file in the "staging" directory. You need to download this file from the "Software Downloads" section of the PTC Support portal. Your correct folder structure should look like this (ignore the specific versions in this example):

     

    .
├── build.env
├── build.sh
├── conf
├── docker-compose-azuresql-clustered
├── docker-compose-azuresql.yml
├── docker-compose-h2.yml
├── docker-compose-mssql-clustered
├── docker-compose-mssql.yml
├── docker-compose-postgres-clustered
├── docker-compose-postgres.yml
├── dockerfiles
├── LICENSE.txt
├── README.md
├── staging
│ ├── amazon-corretto-11.0.10.9.1-linux-x64.tar.gz
│ ├── apache-tomcat-9.0.55.tar.gz
│ ├── platform-settings.json
│ ├── security-common-cli-1.3.1.68-application.tar.gz
│ ├── template-processor-12.1.0.13-application.tar.gz
│ └── Thingworx-Platform-Postgres-9.2.3.zip

     

    / Constantine

    A
    AliBenBelgacem14-AlexandriteAuthor
    14-Alexandrite
    March 6, 2023

    Thank you for your answer. 

    I already have those files on my staging folder.

    I restarted my docker and the error disappear.

    Now i have another error  :

     

    #13 31.71 Err:2 http://archive.ubuntu.com/ubuntu focal-updates InRelease
    #13 31.71 Unable to connect to archive.ubuntu.com:http:
    #13 31.71 Err:3 http://archive.ubuntu.com/ubuntu focal-backports InRelease

     

    see attached file.

     

    Thank you

     

    C
    Constantine18-Opal
    18-Opal
    March 7, 2023

    Looks like a network issue. Try to turn off your system firewall temporarily and see if it helps. Make sure you are not behind a proxy, not on VPN, etc.

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