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akharmaAnswer
10-Marble
July 15, 2024

Could you attach the script log to this thread? There may be other messages that can lead to the cause. One possibility is that the collation of the database is incorrectly set. Can you check that the dpmdb is set to SQL_Latin1_General_CP1_CI_AS. Emphasis on the CI portion. That stands for Case Insensitive. If it is instead CS (case sensitive), certain database procedures will fail.

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5 replies

Rocko
Rocko19-Tanzanite
19-Tanzanite
July 12, 2024

Have you checked the log files?

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Pratik_Aswale13-AquamarineAuthor
13-Aquamarine
July 12, 2024
Error in: PTC.PerformanceAnalysis.Manager.GetTimeLossDisplayData javascript service. Message ::This operation failed to execute. Please contact your administrator. (GetTimeLossDisplayData#106)
 
Getting this in script log
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Rocko
Rocko19-Tanzanite
19-Tanzanite
July 12, 2024

I think you will have either to look into the service code yourself or create a ticket with support. There are too many factors which could cause this to give advice here (at least for me).

If you get this fixed, please post the resolution here.

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