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nmilleson17-Peridot
17-Peridot
June 28, 2021
Solved

Eclipse Plugin missing from Downloads page

I saw an earlier "Solved" post regarding the Eclipse plugin download.  However, I still don't see it on my software downloads page.  Any thoughts?

nmilleson_0-1624904568559.png

 

slangleyAnswer
Support
July 13, 2021

Hi @nmilleson

 

I have been advised that for customers/Partners currently using the extensions that were removed, you will need to submit a justification.  You may submit it by private message if you don't wish to make it public. 

 

Upon receipt, I will open a case and an internal ticket to submit it for approval.

 

Regards.

 

--Sharon

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5 replies

SachinSharma16-Pearl
16-Pearl
June 28, 2021

@nmilleson 

 

There are some changes made in how ThingWorx extensions are going to be supported going forward. Eclipse Plugin will no longer be available on support portal software downloads page.

Detailed information is provided in this article.

 

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nmilleson17-PeridotAuthor
17-Peridot
June 28, 2021

Thanks for the quick reply!  It doesn't appear that the Eclipse Plugin is on the GitHub page yet unless I'm missing it somewhere.  Is there a way to get that file right now?  

 

Thanks

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SachinSharma16-Pearl
16-Pearl
June 29, 2021

@nmilleson 

 

Eclipse Plugin will be available on GitHub after end of PTC Standard Support for the extension.

I am not sure from where you can get it now, I am waiting on Release Manager to confirm the same.

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    slangleyCommunity Manager
    Support
    July 12, 2021

    Hi @nmilleson

     

    I have followed up on this as well and will provide more info once I receive a response.

     

    Regards.

     

    --Sharon

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      slangleyCommunity ManagerAnswer
      Support
      July 13, 2021

      Hi @nmilleson

       

      I have been advised that for customers/Partners currently using the extensions that were removed, you will need to submit a justification.  You may submit it by private message if you don't wish to make it public. 

       

      Upon receipt, I will open a case and an internal ticket to submit it for approval.

       

      Regards.

       

      --Sharon

      Translate
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