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JAIN112031-Visitor
1-Visitor
November 6, 2018
Solved

EMS for Tunneling on TW 8.3

  • November 6, 2018
  • 2 replies
  • 1272 views

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

Best answer by gnandyala

Hi Jain,

 

There has been some Linux connectivity issues in 5.3.

 

Please Try 5.4 as it has some fixes to earlier version.

 

Thank you.

@JAIN11203 wrote:

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

 

2 replies

G
gnandyala5-Regular MemberAnswer
5-Regular Member
November 7, 2018

Hi Jain,

 

There has been some Linux connectivity issues in 5.3.

 

Please Try 5.4 as it has some fixes to earlier version.

 

Thank you.

@JAIN11203 wrote:

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

 

S
slangleyCommunity Manager
Support
November 14, 2018

Hi @JAIN11203.

 

If the response from @gnandyala provided a solution to your problem, please mark it as the Accepted Solution for others who may have the same question.

 

Regards.

 

--Sharon

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