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JAIN112031-Visitor
1-Visitor
November 6, 2018
Solved

EMS for Tunneling on TW 8.3

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

gnandyalaAnswer
5-Regular Member
November 7, 2018

Hi Jain,

 

There has been some Linux connectivity issues in 5.3.

 

Please Try 5.4 as it has some fixes to earlier version.

 

Thank you.

@JAIN11203 wrote:

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

 

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2 replies

gnandyala5-Regular MemberAnswer
5-Regular Member
November 7, 2018

Hi Jain,

 

There has been some Linux connectivity issues in 5.3.

 

Please Try 5.4 as it has some fixes to earlier version.

 

Thank you.

@JAIN11203 wrote:

I am using EMS  version 5.3 for tunneling but even though the gateway is turned on TW 8.3 composer it telling its disconnected. I see it connected on the TW 8.3 composer when I restart the gateway. 

 

Does the EMS version 5.4 work better with TW 8.3?

 

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slangleyCommunity Manager
Support
November 14, 2018

Hi @JAIN11203.

 

If the response from @gnandyala provided a solution to your problem, please mark it as the Accepted Solution for others who may have the same question.

 

Regards.

 

--Sharon

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