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J
JS_101196351-Visitor
1-Visitor
February 9, 2022
Question

Enabling the access to Connected Work Cell app (CWC)

  • February 9, 2022
  • 2 replies
  • 1788 views

Hello, I am looking for a way to explore the Connected Work Cell app, so we upgraded our Thingworx installation as mentioned in this page but the it doesn't shows up in the console. The current version is as follows:

JS_10119635_0-1644418046318.png

Is there any way to enable the access to explore and adapt the application to my specific needs?

Thank you in advance for the support.

2 replies

P
PaiChung22-Sapphire I
22-Sapphire I
February 9, 2022

Are you licensed for the ThingWorx Apps?

If you are please check with sales support, else you'll have to purchase licensing first.

J
JS_101196351-VisitorAuthor
1-Visitor
February 10, 2022

Hi PaiChung,

 

Thanks for the quick reply.

I am able to access many other apps - Asset Advisor, Manufacturing Planning - but CWC don't. For that reason, I believe we are licensed for TWX Apps.

 

 

 

P
PaiChung22-Sapphire I
22-Sapphire I
February 14, 2022

The other ones you mentioned are actually not part of the current ThingWorx apps suite.

S
slangleyCommunity Manager
Support
February 14, 2022

Hi @JS_10119635.

 

If you can private message me with your company name, customer number, and PTC support email address, I will follow up.

 

Regards.

 

--Sharon

 

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