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SSMNKumar1-Visitor
1-Visitor
April 18, 2020
Solved

ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager

  • April 18, 2020
  • 2 replies
  • 2735 views

Hi,

 

Error message ::" ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager, Failed to load SecretProvider

 ERROR ErrorLog.com.thingworx.security.authentication.HAAuthenticationFilter - Failed to initialize HA Authentication
com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider "

I have tried to install Thingworx8.4 with Postgres.These are folder and created in D drive and give full control to system and users.

 

SSMNKumar_0-1587209735202.png  

SSMNKumar_1-1587209818727.png

 

Kindly help me to resolve this issue.

Thank You

 

Best answer by mnarang

Can you please check this support article for this particular issue - https://www.ptc.com/en/support/article/CS305796

 

Let us know if performing the steps mentioned in the above article helps .

 

 

Thanks,

Mukul Narang 

2 replies

M
mnarang5-Regular MemberAnswer
5-Regular Member
April 20, 2020

Can you please check this support article for this particular issue - https://www.ptc.com/en/support/article/CS305796

 

Let us know if performing the steps mentioned in the above article helps .

 

 

Thanks,

Mukul Narang 

S
slangleyCommunity Manager
Support
May 7, 2020

Hi @SSMNKumar.

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others on the community.

 

Regards.

 

--Sharon

S
slangleyCommunity Manager
Support
May 20, 2020

Hi @SSMNKumar.

 

I have marked the Accepted Solution for this post.  If you disagree, please let me know and I will remove it.  If you are still having issues, please provide further details.

 

Regards.

 

--Sharon

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