Skip to main content
1-Visitor
September 1, 2020
Question

Error During Import and During Validation

  • September 1, 2020
  • 1 reply
  • 1429 views

i am using ThingWorx 9.0, when I try to import any extension, it gives me error in the validation and importing 

 

Error During Validation.pngError During Import.png

    1 reply

    5-Regular Member
    September 3, 2020

    Hello @Ahmed_1,

    ThingWorx Mail Extension 3.6.0 is not supported in ThingWorx 9.0. Refer and login to PTC eSupport Website. Expand Release 9.0 > ThingWorx Mail Extension > Most Recent Datecode to download version 4.0.0. This is the supported version for ThingWorx 9.0.

     

    Regards,

    Emmanuel

    Ahmed_11-VisitorAuthor
    1-Visitor
    September 5, 2020

    Thank you, i have solved the problem, the problem in the platform-settings.json

     

    5-Regular Member
    September 7, 2020

    @Ahmed_1 

     

    Please mark this Thread as accept as solution for benefit of others.

     

    Regards,

    Mohit