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Velkumar19-Tanzanite
19-Tanzanite
Sep 28, 2023 11:46 AM UTC
Solved

Error getting IR Status

Hi all,

 

When I try to access the Mashup Runtime using a non-administrator account, I get the below error message

 

Velkumar_0-1695901474084.png

 

I tried following the article 

 

Article - CS289125 - Error getting IR status in Application logs when non-admin users try to access Thingworx Mashups during runtime (ptc.com)

 

Setting Permissions for Integration Connector Activities (ptc.com)

 

Still, I'm getting an error

 

Could someone help me with this 

 

Thanks in advance

 

/VR

 

VelkumarAnswer
19-Tanzanite
Oct 5, 2023 8:48 AM UTC

After providing permission to users in Run Time Instance instead of Run Time only it starts to work. 

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1 reply

Velkumar19-TanzaniteAuthorAnswer
19-Tanzanite
Oct 5, 2023 8:48 AM UTC

After providing permission to users in Run Time Instance instead of Run Time only it starts to work. 

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