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K
kremer8-Gravel
8-Gravel
August 18, 2019
Question

Error in getting matching Analysis Events

  • August 18, 2019
  • 1 reply
  • 2167 views

Hello everyone,

 

I have the following problem, everytime I try to start an analysis event I get this message "Unable to process Analysis based on event: DataChange on source: MyThing and property: SENSORVALUE! Error in getting matching Analysis Event" I don't know how to fix this problem.

Best regards

1 reply

N
nsampat17-Peridot
17-Peridot
August 19, 2019

Hello @kremer ,

 

Thank you for posting to the PTC Community.

 

Can you kindly provide what version of ThingWorx Platform and ThingWorx Analytics you are using, so that we may better understand your problem?

 

Regards,

 

Neel

K
kremer8-GravelAuthor
8-Gravel
August 19, 2019
Hey Neel,

I use the hosted evaluation server, so the version for both is 8.4. More Information: I send data via MQTT to the platform. The MQTT message is a json object, so I map the data with a subscription into another thing. The analysis event listen to one of the datachange events and the result is the error message.
N
nsampat17-Peridot
17-Peridot
August 20, 2019

@kremer ,

 

Thank you for providing that additional information.

 

Have you had the opportunity to review the HelpCenter Guide on Implementing Anomaly Detection?

 

When we see issues around SENSORVALUE!, it is usually due to configuration issues.

 

Please let me know if the guide helps resolve your issue.

 

Regards,

 

Neel

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