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MakoSun1-Visitor
1-Visitor
Mar 6, 2019 9:46 AM UTC
Question

[Error]InstallationThingworx Analytics fails(Could not verify ThingWorx Foundation)

Hi all,

When I install Thingworx Analytics by tutorial of Guidance, it fails.

Below is my generated AppKey but come up with Could not verify ThingWorx Foundation Error. 

 

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2 replies

jgreiner13-Aquamarine
13-Aquamarine
Mar 6, 2019 8:17 PM UTC

Hi,

 

Could you try the following to see if it resolve your error:

 

  1. Could you try using the hostname of the server that ThingWorx is running on instead of local host?
  2. Can you confirm what port number ThingWorx Composer is running on? (This can be found in the URL that is used to access ThingWorx Composer)
  3. Can you confirm that you Application key has not Expired?

Let me know if you have any further questions or concerns.

 

Warm Regards,

 

John

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slangleyCommunity Manager
Support
Mar 14, 2019 3:40 PM UTC

Hi @MakoSun.

 

If the response provided by @jgreiner allowed you to resolve your issue, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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