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16-Pearl
Jul 31, 2023 6:39 AM UTC
Question

Error on server - when saving permissions on a template.

Hi All,

 

I keep getting this error: 'Error on server ' when I attempt to save permissions on a template whose children have remote connections. 

Is this a Thingworx error? Or perhaps is there some sort of security feature for remote connections that does not permit a user to save permissions on a template that has remotely connected children?

 

Regards,

 

 

4 replies

24-Ruby IV
Jul 31, 2023 7:32 AM UTC

Please provide a screenshot of your error.

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Janicen16-PearlAuthor
16-Pearl
Jul 31, 2023 11:51 AM UTC

Kindly see the error below:

Server error on template.PNG

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17-Peridot
Jul 31, 2023 8:52 PM UTC

Setting permissions should not be an issue.

 

Does the error in your screenshot come "instantly"? Or after e.g. some minutes?

When you have the error can you check the Logs (Application/ScriptLog) and see if there is an error present with more information?

 

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