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Islam_Amer10-Marble
10-Marble
January 13, 2021
Solved

Error Scheduler Timeout

  • January 13, 2021
  • 2 replies
  • 2101 views

Hi All,

 

need your Help I Run Scheduler for 3 services and i got an error Timeout 

(error executing service. Message ::Execution of Script terminated after : 127 seconds. Timeout configured for 120 seconds.)

 

Regards;

Best answer by PaiChung

In platform-settings.json you can set the script timeout, since you have a long running service, I recommend increasing that number.

I do recommend you are careful not to have services run too long, so that you don't run into situations where the service hasn't finished yet and you invoke it again.

2 replies

P
PaiChung22-Sapphire IAnswer
22-Sapphire I
January 13, 2021

In platform-settings.json you can set the script timeout, since you have a long running service, I recommend increasing that number.

I do recommend you are careful not to have services run too long, so that you don't run into situations where the service hasn't finished yet and you invoke it again.

I
Islam_Amer10-MarbleAuthor
10-Marble
February 14, 2021

Hi,

 

could you please clarify from where I can change 

 

Thanks  

S
slangleyCommunity Manager
Support
February 15, 2021

Hi @Islam_Amer.

 

Is your question in reference to the timeout setting?  If so, here's an example:

 

    "PlatformSettingsConfig": {
        "BasicSettings": {
            "Storage": "C:\\ThingworxStorage",
            "ScriptTimeout": 500
        },

 

Regards.

 

--Sharon

S
slangleyCommunity Manager
Support
January 29, 2021

Hi @Islam_Amer.

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others in the community with the same question.

 

Regards.

 

--Sharon

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