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14-Alexandrite
March 15, 2023
Solved

Error while creating new entity in Thingworx composer

  • March 15, 2023
  • 1 reply
  • 1420 views

I have recently installed Thingworx on my local machine, I am getting error when I am creating any new entity and saving it.

Error on Thingworx Composer  :

auto;"> <div class="widget-content widget-image undefined" id="error_Image-1"> <img src="/Thingworx/images/ThingworxLogo.png" alt="Errors"/> </div> </div> <div id="error_Panel-1"> <p>500 Unexpected Error - Contact your system administrator for more details</p> <a href="/Thingworx" onclick='clickAndDisable(this);'>Back to Composer</a> </div> </body> </html>

 

Error in Application Logs : 

[L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] org/apache/tomcat/util/http/Parameters$FailReason

 

Error in Error Logs : 

[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-9] org/apache/tomcat/util/http/Parameters$FailReason

 

Thingworx Details are as under : 

Version : ThingWorx 8.5.14-b854

 

Kindly, help me troubleshoot this error. Attaching screenshot of composer error for reference.

 

Regards,

Siddharth

Best answer by Siddharth_Jhs

Hi Constantine,

Thanks for your quick reply. I have used Thingworx Installer. I tried restarting my tomcat and now I am not facing this issue. 

 

Regards,

Siddharth

1 reply

18-Opal
March 15, 2023

Hello Siddharth,

 

This looks like some issue with your Tomcat installation. Did you use ThingWorx Installer or just dropped the WAR file into your Tomcat webapps folder? If you did the latter, I would suggest doing a fresh Tomcat install using an official Tomcat installer version 8.5.66 or 9.0.46, then retry. If you used ThingWorx Installer, then I can't help much, except for recommending to use a more recent ThingWorx version.

 

/ Constantine

Siddharth_Jhs14-AlexandriteAuthorAnswer
14-Alexandrite
March 15, 2023

Hi Constantine,

Thanks for your quick reply. I have used Thingworx Installer. I tried restarting my tomcat and now I am not facing this issue. 

 

Regards,

Siddharth

18-Opal
March 15, 2023

That was an easy fix then 🙂