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Lecram1-Visitor
1-Visitor
November 21, 2019
Solved

Error while installing

  • November 21, 2019
  • 2 replies
  • 878 views

Hey

 

Got a problem while installing. Running a 64-bit Ubuntu in a VM. Got JRE 1.8. Attached log file. Pls help me. Thanks!

Best answer by slangley

Hi @Lecram.

 

We have confirmed that Ubuntu is NOT a supported platform for the trial versions.  We will be pursuing an update on the downloads page to advise this information.

 

Regards.

 

--Sharon

2 replies

S
slangleyCommunity Manager
Support
November 21, 2019

Hi @Lecram.

 

Another community member asked the same question and we are currently researching if Ubuntu is supported.  As soon as we have an answer on that, we will post an update.

 

Note that the 8.5 trial version will be made available tomorrow, so you may have better luck with that one.

 

Regards.

 

--Sharon

S
slangleyCommunity ManagerAnswer
Support
December 11, 2019

Hi @Lecram.

 

We have confirmed that Ubuntu is NOT a supported platform for the trial versions.  We will be pursuing an update on the downloads page to advise this information.

 

Regards.

 

--Sharon

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