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JialingWu1-Visitor
1-Visitor
June 30, 2020
Solved

Error while viewing mashup

Hi,

When trying to view the mashup, I'm getting an error: 404 Page Not Found.

I've restarted Tomcat , but I still got the error.

The attached Image show the screenshot.

 

Thanks & Regards,

Jialing W.

EelJenn_TSAIAnswer
1-Visitor
July 1, 2020

Hi @slangley 

  • I can login to composer successfully.
  • I received this error when navigating to the url for the mashup.
  • It didn' twork from the machine running ThingWorx.
  • I'm sure I'm entering the correct port in the url.

I restart Tomcat after delete Thingworx folder in <tomcat>webapps folder.

And now I can view mashup.

Thanks for your help！

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3 replies

slangleyCommunity Manager
Support
June 30, 2020

Hi @JialingWu.

 

There could be a number of things going on here. 

 

  • Are you able to login to composer successfully?
  • What method are you using to view the mashup?  Are you clicking View Mashup in the mashup builder and receiving this error, or are you navigating to the url for the mashup?
  • Does it work from the machine running ThingWorx?  If so, have you checked for any firewall settings that may be blocking access to the port from outside the server.
  • Are you sure you're entering the correct port in the url?

 

Please check these things and if you still have issues, provide further information so we can assist.

 

Regards.

 

--Sharon

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EelJenn_TSAI1-VisitorAnswer
1-Visitor
July 1, 2020

Hi @slangley 

  • I can login to composer successfully.
  • I received this error when navigating to the url for the mashup.
  • It didn' twork from the machine running ThingWorx.
  • I'm sure I'm entering the correct port in the url.

I restart Tomcat after delete Thingworx folder in <tomcat>webapps folder.

And now I can view mashup.

Thanks for your help！

Translate
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