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1-Visitor
Apr 13, 2018 7:53 AM UTC
Question

Error with ThingWorx Trial Edition 8.2 installation on Windows 10 Pro

I have installed Docker 18.03.0-ce as per instructions given in installation guide.

Still I get the error as mentioned in attached screen shot. After pressing 'OK' on the error popup, it said, "Installation failed or aborted, rolling back".

I have also attached the logs.

 

Can you please see and tell what's wrong with my installation?

5 replies

19-Tanzanite
Apr 17, 2018 3:58 PM UTC

Hi

 

Could you please attach all the log files created in the installation directory. We should especially have one for utilities which would be of interest here.

 

Thanks

Christophe

 

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1-Visitor
May 4, 2018 4:17 AM UTC

Hello,

 

I have attached all the logs file generated in the folder.

 

Can you please check and tell me what's exactly wrong here?

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19-Tanzanite
May 4, 2018 10:42 AM UTC

Hi

 

It appears that port 8080 was in used when you performed the installation, so ThingWorx foundation got installed on port 8400 instead.

It seems that this can lead to this error. I did reproduce that on one of my machine, though not on other. However when I install using port 8080, this was successful.

 

Therefore could you try the following:

- uninstall the trial edition

- ensure that whatever application that uses port 8080 is stopped, so that it is free to be sued

- reinstall the trial edition.

 

Kind regards

Christophe

 

 

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