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arpanaK1-Visitor
1-Visitor
July 28, 2020
Solved

Evaluating ThingWorx 8.5.0; Getting "License has not been installed" on the composer.

I am getting "License has not been installed" error while saving user. what need to here.

 

Re:  post

slangleyAnswer
Support
July 28, 2020

Hi @arpanaK.

 

Do you currently own an entitlement to ThingWorx?  If so, you can generate a license for installation on your existing instance.  Please refer to these instructions.

 

If you don't currently own an entitlement, you will need to reach out to the Sales team for either purchasing a license or obtaining an extension to the trial period.

 

Please let me know if you have further questions.

 

Regards.

 

--Sharon

 

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5 replies

vaishnavee1-Visitor
1-Visitor
July 28, 2020

@arpanaK As the previous reply from official PTC support team to my question - The 90-days evaluation server allows creation/saving of entities only if the license is installed. 
You can try the same operations via 30-days free hosted server. 

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arpanaK1-VisitorAuthor
1-Visitor
July 28, 2020

How to install / setup the License?

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vaishnavee1-Visitor
1-Visitor
July 28, 2020

Not sure, never done that. You can try to contact the PTC support team.

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