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bakrim1-Visitor
1-Visitor
May 24, 2018
Solved

Every time I want to create signals or profiles I got errors

  • May 24, 2018
  • 3 replies
  • 1657 views

I got this error every time I want to create signals or profiles. :

[context: com.thingworx.webservices.context.HttpExecutionContext@6dbd4d1d][message: Execution error in service script [CreateSignalAMS] :: JavaException: com.thingworx.common.exceptions.GenericHTTPException: Got error code [502] from service [SignalsMicroserver] method [CreateJob] (CreateSignalAMS#69)]

 

 

Best answer by nsampat

Hello,

 

Sorry to hear that restarting the applciation did not resolve the issue.

 

With the ThingWorx Trial Edition (TTE) there is no solution for microservice corruption if a restart does not resolve the issue.

 

I would recommend un-installing TTE, removing the install directory, then re-install TTE.

 

Regards,

 

Neel

 

3 replies

N
nsampat17-Peridot
17-Peridot
May 24, 2018

Hello,

 

Thank you for your Post.

 

I have some clarifying questions for you:

 

  • What version of ThingWorx Analytics are you using?
  • What Operating System are you using?
  • What kind of deployment is this?
    • e.g. Analytics Trial Edition, ThingWorx Trial Edition, Docker Based Installation, Native Based Installation
  • Have you attempted to restart the ThingWorx Analytics Application?

 

I look forward to your response,

 

Neel

 

B
bakrim1-VisitorAuthor
1-Visitor
May 24, 2018

 

Sorry I marked the post solved by mistake 

  • What version of ThingWorx Analytics are you using?
    ThingWorx Trial Edition
    Component Name: ThingWorx Analytics Server
    Version: 8.2.0-r2
  • What Operating System are you using?
    Windows 10
  • What kind of deployment is this?
    Analytics Trial Edition /  DOCKER
  • Have you attempted to restart the ThingWorx Analytics Application?
    YES, BUT I STILL HAVE THE  SAME ERROR

 

N
nsampat17-PeridotAnswer
17-Peridot
May 24, 2018

Hello,

 

Sorry to hear that restarting the applciation did not resolve the issue.

 

With the ThingWorx Trial Edition (TTE) there is no solution for microservice corruption if a restart does not resolve the issue.

 

I would recommend un-installing TTE, removing the install directory, then re-install TTE.

 

Regards,

 

Neel

 

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