extension not found

Forum|Forum|6 years ago
December 18, 2019
6 replies
2253 views

Hello. I am trying to import a project from a xml file. I get this error in the Thingworx log file " Thing XXX has an invalid thing template [DataExporter] ". I'm looking at the marketplace but I can't find the extension DataExporter. My client use Thingworx 8.33 and I using 8.5. I need someone to help me. Thank's

Extensions

Best answer by anaclos

Shanon: My client found the extension and gave it to me. I had to change a jar and edit the xml to be able to import it, I guess that's why they are reviewing that extension. Thanks for your time. Regards, Ana

S

slangley

Support

Hi @anaclos.

Several extensions were removed from the Marketplace for review. Until that review has been completed and a decision is made on re-posting, we are unable to provide them.

We apologize for this issue.

Once we have more information, we will post it here.

Regards.

--Sharon

A

anaclos

Author

14-Alexandrite

Hi, Sharon. Is there any way I can edit the xml file by avoiding using that extension to be able to import it. I need to help a client who cannot write data to a PLC using Kepserverex. Regards, Ana

S

slangley

Support

Hi @anaclos.

I'm going to open an internal case with our R&D team on this. Once I have a response, I'll let you know.

Regards.

--Sharon

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