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15-Moonstone
February 10, 2020
Question

Extensions

  • February 10, 2020
  • 2 replies
  • 1166 views

I have imported Google map extension in Thingworx 8.3,  but its not showing in widgets section of Mashup. can somebody help me with this?

2 replies

16-Pearl
February 10, 2020

could you check couple of things

1. try refreshing the platform composer

2. was there any error observed while importing extensions ? check applications logs for details

3. verify if extensions has metadata.xml file attached to zip files.

4. delete that extension from composer and again try to import

5. last would be to restart the server if that is not your production server

16-Pearl
February 17, 2020

@Sruthi I just wanted to follow up with you to see if the previous response was helpful for your question?
If so, please indicate the appropriate response as the Accepted Solution for the benefit of other Community members who have the same question.

 

Thanks,

Vibhuti