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A
aquebec1-Visitor
1-Visitor
November 14, 2017
Solved

FAIL - Application at context path [/Thingworx] could not be started

  • November 14, 2017
  • 1 reply
  • 30077 views

Hi!

 

Issue:

Experiencing this error upon starting Thingworx on Tomcat Manager "FAIL - Application at context path [/Thingworx] could not be started"

Please see attached file for the logs.

 

Actions taken:

-version checking

-adding thingworx license

-adding thingworx in system variables

-added folder full control access
-edited WEB-INF from WEBINF
-restarted Tomcat 8.5

 

With this, I'm still not able to start Thingworx on my local machine. Did I missed on any steps? Appreciate your help. Thanks!


Currently doing:

-reinstall Tomcat 8.5 from 32 bit to 64 bit

 

This is RESOLVED.
I did a fresh installation and the significant correction was reinstalling Tomcat from Tomcat 8.5 32 bit to Tomcat 8.0 64 bit.

Best answer by posipova

Seems that you have a 32 bit version of Tomcat (note how the path is x86). Please uninstall your tomcat, download a 64 bit version, and install from there.

1 reply

M
mnarang5-Regular Member
5-Regular Member
November 14, 2017

Angelica Lei Quebec Can you please check this path - -Djava.library.path=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\Thingworx\WEBINF\extensions

I think this would be with WEB-INF instead if WEBINF .Can you please update this path and try restarting tomcat again .

Thanks ,

Mukul Narang

A
aquebec1-VisitorAuthor
1-Visitor
November 14, 2017

Mukul Narang​ Thank you for replying.


I already changed WEBINF to WEB-INF and restarted Tomcat. But still same error occurs.
Will update the attached log files.

Thanks again.
Appreciate your help.

M
mnarang5-Regular Member
5-Regular Member
November 14, 2017

Angelica Lei Quebec​ - Can you also share application logs for this .You can get this from ThingWorxStorage -> logs -> ApplicationLog

Thanks,

Mukul Narang

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