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Anonymous
May 8, 2018
Question

Failed to start Thingworx

Hi team,

 

suddenly Thingworx stopped running getting below error.

 

 Failed to load FlxCore library. Ensure it's in PATH (Windows) or LD_LIBRARY_PATH(other platforms) or set with the VM arg, -Djava.library.path. Error message : com.flexnet.licensing.DllEntryPoint.entry([B)I

 

even we set the setenv.sh to CATALINA_OPTS="$CATALINA_OPTS -Djava.library.path=/usr/share/tomcat8.5/8.5.13/webapps/Thingworx/WEB-INF/extensions"

 

please get back soon.

 

 

    5 replies

    dupatel5-Regular Member
    5-Regular Member
    May 9, 2018

    @unknown This seems related to the other existing thread  - 

    https://community.ptc.com/t5/ThingWorx-Studio/not-able-to-login-to-thingworx-composer/m-p/548088#M3149

     

    Please provide details as requested and advise on the latest error you are getting.

     

    -Durgesh

     

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    dupatel5-Regular Member
    5-Regular Member
    May 9, 2018

    @unknown: I believe your entry in setenv.sh is not correct and should be something like as below -

    export JAVA_OPTS="-Djava.library.path=/usr/share/tomcat8.5/8.5.13/webapps/Thingworx/WEB-INF/extensions"

     

    -Durgesh

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    benparker27071-Visitor
    1-Visitor
    May 14, 2018

    Seems that you have a 32 bit version of Tomcat (note how the path is x86). Please uninstall your tomcat, download a 64 bit version, and install from there.

     

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    jamespslab1-Visitor
    1-Visitor
    June 12, 2019

    Seems that you have a 32 bit version of Tomcat (note how the path is x86). Please uninstall your tomcat, download a 64 bit version, and install from there.

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    slangleyCommunity Manager
    Support
    June 20, 2019

    Hi @mkumar2.

     

    If one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

     

    Regards.

     

    --Sharon

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