Skip to main content
vasan1-Visitor
1-Visitor
Jul 25, 2020 7:05 AM UTC
Solved

Failure to install dependencies: chef client

Hello,

 

When I downloaded a trial version of Thingworx and installed on Ubuntu 18.04, after installing the pre-requisites, and when installing Thingworx, I am getting the following error:

 

Failed to Install dependencies: chef client.

 

Is there a platform specific problem of Ubuntu not being supported currently?

 

Thanks

 

    Rick-StanleyAnswer
    5-Regular Member
    Sep 14, 2020 5:30 PM UTC

    The free trial installer does not work on Ubuntu. It is supported on CentOS and will likely work on other Linux distributions based on Red Hat Linux: 

    https://developer.thingworx.com/en/resources/trial/foundation-trial-edition 

    View in thread

    5 replies

    zyuan15-Regular Member
    5-Regular Member
    Jul 28, 2020 3:07 AM UTC

    You can refer to this link

    https://community.ptc.com/t5/ThingWorx-Developers/Failure-to-install-dependencies-chef-client/td-p/639195?posno=4&q=Failed%20to%20Install%20dependencies:%20chef%20client.&source=search

    Translate
    vasan1-VisitorAuthor
    1-Visitor
    Jul 28, 2020 5:38 AM UTC
    The given link does not mention the solution for the problem on Ubuntu. It
    just says that the install worked on CentOS and asks a question of whether
    Ubuntu is supported?

    Is there any solution for having the installation complete successfully of
    a trail version of ThingWorkx on Ubuntu 18.x version?
    Translate
      slangleyCommunity Manager
      Support
      Sep 21, 2020 8:36 PM UTC

      Hi @vasan.

       

      If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

       

      Thank you for your participation in our community!

       

      Regards

       

      --Sharon

      Translate
      Terms & ConditionsAccessibility statement