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M
mnaeem1-Visitor
1-Visitor
February 12, 2020
Solved

File Validation failed (From EMS server to Thingworx Repositry)

  • February 12, 2020
  • 1 reply
  • 2297 views

Hi,

I'm copying the csv file from EMS to Repository in Thingworx. So often in Application Log I'm seeing these kind of errors.

mnaeem_0-1581504767713.png

I think it is because of conflict between (1. copying file in Thingworx Repository and 2.another program is updating the same file at the same time).

Is there any idea?

 

Thank you!

Muhammad Naeem

Best answer by raluca_edu

Hi,

 

Please find latest version of EMS  on PTC Support Portal:

raluca_edu_0-1581519530959.png

A way to solve the issue is to add a sleep in the service that is waiting for the modification of file to be finished, only after that the file should be transferred.

 

Hope it helps,

Raluca Edu

1 reply

R
raluca_edu17-Peridot
17-Peridot
February 12, 2020

Hi,

 

What version of EMS are you using? It is possible to be a defect corrected in the latest version of EMS.

 

Best regards,

Raluca Edu 

M
mnaeem1-VisitorAuthor
1-Visitor
February 12, 2020

Thank You @raluca_edu 

I'm using SP6 also attached.

It transfers the file but after showing these errors many times.

R
raluca_edu17-Peridot
17-Peridot
February 12, 2020

Hi,

 

Latest version is 5.4.7, but if you are saying the file is modified while it is transferred, then it is normal that checksum to be modified also.

An approach will be to  transfer file after modification is complete or somehow avoid file modification while in transit.

 

Regards,

Raluca Edu

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