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14-Alexandrite
November 21, 2025
Solved

Flow Configuration Error

  • November 21, 2025
  • 1 reply
  • 358 views

I'm having a problem getting Flow 10 to get configured with Foundation 10.  All the services start and I can connect to Foundation via the Flow nginx port but I get the following error when running WorkflowSubsystem.ValidateFlowSetup:

 

Found 1 issues. [FLOW-API-01] - Failed to connect to Flow: Internal Server Error For more information, refer to the 'Troubleshooting Your Installation' topic in the Help Center.

 

The ApplicationLog has these errors:

 

2025-11-21 14:29:06.092+0000 [L: ERROR] [O: c.t.s.s.f.WorkflowSubsystem] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-7] Failed to get Delegated UserOAuths : Internal Server Error 
2025-11-21 14:29:06.092+0000 [L: ERROR] [O: c.t.f.f.FlowDelegatedOAuthFilter] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-7] Unable to initialize session attributes

 I don't have SSO currently enabled although I did have it on in previous attempts so I'm not sure with there is an OAuth error.

Best answer by rattmice

Thanks but ErrorLog didn't really contain anything valuable.  The Flow exchange error had this:

{"module":"flow-exchange","timestamp":"2025-11-25T01:10:37.462Z","level":"error","message":"unauthorized access”}

And the Flow oauth log had this:

{"module":"flow-oauth","timestamp":"2025-11-25T01:09:33.307Z","level":"info","message":"inbound : Connection Failed: {"code":"ECONNREFUSED"}"}

 None of the logs were very direct in indicating exactly what was wrong and the connection failed was difficult to track down because I could access everything via browser/curl.

In the end, it turned out that I messed up the orchestration.crt by following the instructions to generate those by hand instead of copying what was already there for Foundation.

1 reply

18-Opal
November 27, 2025

Just a generic advice, sorry -- try to check other log files, e.g. ErrorLog.log. They might contain more details about this issue, some stack traces and context information.

rattmice14-AlexandriteAuthorAnswer
14-Alexandrite
December 1, 2025

Thanks but ErrorLog didn't really contain anything valuable.  The Flow exchange error had this:

{"module":"flow-exchange","timestamp":"2025-11-25T01:10:37.462Z","level":"error","message":"unauthorized access”}

And the Flow oauth log had this:

{"module":"flow-oauth","timestamp":"2025-11-25T01:09:33.307Z","level":"info","message":"inbound : Connection Failed: {"code":"ECONNREFUSED"}"}

 None of the logs were very direct in indicating exactly what was wrong and the connection failed was difficult to track down because I could access everything via browser/curl.

In the end, it turned out that I messed up the orchestration.crt by following the instructions to generate those by hand instead of copying what was already there for Foundation.