Skip to main content
3-Newcomer
June 14, 2024
Question

Forgot my administrator password

  • June 14, 2024
  • 1 reply
  • 665 views

I have Installed ThingWorx and forgotten my administrator password. 

Using Thingworx 9.5.1 with Postgres SQL.

let me know in case anyway password can be reset.

1 reply

16-Pearl
June 14, 2024

Hi @PS_11096181  You need to reset the administrator password through DB, kindly open a support case for this, because you need to perform these activities in front of the TSE.