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1-Visitor
June 24, 2019
Question

Foundation - 503 Service Unavailable error

  • June 24, 2019
  • 1 reply
  • 2176 views

Hi all,

 

Today when I went to run my foundation (free server) happens the image below:

 

Capturar.JPG

 

 

Someone know how to resolve this? 

1 reply

Support
June 24, 2019

Hi @ein23.

 

Just to be clear, you're running one of the trial versions, and it was previously running successfully?

 

If so, the license may have expired.  Please provide the logs under ....\ThingworxStorage\logs so we can take a better look.

 

Regards.

 

--Sharon

Support
July 1, 2019

Hi @ein23.

 

If you are still having issues, please provide the logs and further details of the problem.  If you have resolved it, please feel free to post the solution here and mark it as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon

 

ein231-VisitorAuthor
1-Visitor
July 2, 2019

Hi @slangley 

 

Thanks for help me.

 

Simply the server is back up and running after same hours.

 

I do not know what happened, but now it is ok.

 

Regards.