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mgustaAnswer
1-Visitor
August 1, 2019

Logs was not the proper name to call it by. We are having issues where Postgres is storing large number of massive files, so I deleted some because our machine ran out of space. Once I restored the deleted Postgres files, it returned to normal. 

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slangleyCommunity Manager
Support
July 22, 2019

Hi @mgusta.

 

Please provide more information:

 

  • Which installer are you running?
  • Have you checked the logs under \ThingworxStorage\logs?
  • Did the installation complete without error?
  • Did you validate system requirements before completing the installation?

If you're unable to determine the cause of the issue, please provide answers to the questions above including details of your environment, such as o/s version and java version.  The logs will also be required.

 

Regards.

 

--Sharon

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slangleyCommunity Manager
Support
July 31, 2019

Hi @mgusta.

 

Please let us know if you are still experiencing issues.  If so, please provide answers to the questions in the previous post, along with the logs for further assessment.

 

If you have resolved the issue, please feel free to post the solution here.

 

Regards.

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mgusta1-VisitorAuthor
1-Visitor
July 31, 2019

We were having an issue with too many logs being stored, so I deleted some. Turns out I needed some of those logs, so I just had to restore them and then it was all good. 

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