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13-Aquamarine
December 20, 2018
Solved

Gateway timeout error with Shape integration to template

  • December 20, 2018
  • 2 replies
  • 2875 views

I am getting an error, when I am giving a shape to existing template, so that it can inherit the properties of shape. But the following error arises.

Best answer by rajee

I am using cloud composer which is given during course completion(i.e., connected using server url in thingworx academic edition). That error is due to that site issue and resolved when informed to technical support persons.

2 replies

5-Regular Member
December 21, 2018

Hello.

 

Unfortunately, the screen shot you uploaded is not very readable. Could you upload a portion of the text based log to show the error?

 

Thank you,

 

-- Craig A.

rajee13-AquamarineAuthor
13-Aquamarine
December 22, 2018

It has been resolved.

Thank you

Support
December 27, 2018

Hi @rajee.

 

For the benefit of others on the community, would you mind posting the solution and marking it as the Accepted Solution.

 

We appreciate your involvement in our Community!

 

Regards.

 

--Sharon

rajee13-AquamarineAuthorAnswer
13-Aquamarine
December 28, 2018

I am using cloud composer which is given during course completion(i.e., connected using server url in thingworx academic edition). That error is due to that site issue and resolved when informed to technical support persons.