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gbirnzain11-Garnet
11-Garnet
March 8, 2018
Solved

GetPartStructureWrapped Http 500 - Solved

  • March 8, 2018
  • 1 reply
  • 2605 views

When expanding the search result (tree view) the method GetPartStructureWrapped returns HTTP Error 500 

 

Error in invoking service Things_ptc-windchill-demo-thing, GetPartStructureWrapped, Things, ptc-windchill-demo-thing, Services, GetPartStructureWrapped. Error from the server: "Wrapped com.ptc.connected.plm.thingworx.JSONServerException: JSON Server error HTTP 500

full error from Application log attached

 

ptc-thingview-extension 1.1.82

ptc-windchill-connection-extension 1.8.0

 

 

 

Reinstall of all extensions helped

See http://support.ptc.com/WCMS/files/164699/en/WCTWXExtension.pdf page 18 - 24

 

Best answer by CRArko

Hi.

 

When you say 'Reinstall of all extensions helped' did that ultimately solve the issue?

 

If so, please go ahead and mark the issue as solved.

 

Thanks!

 

-- Craig A.

1 reply

C
CRArko5-Regular MemberAnswer
5-Regular Member
March 8, 2018

Hi.

 

When you say 'Reinstall of all extensions helped' did that ultimately solve the issue?

 

If so, please go ahead and mark the issue as solved.

 

Thanks!

 

-- Craig A.

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