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RK_103563041-Visitor
1-Visitor
Sep 1, 2022 10:23 AM UTC
Question

Getting "502 Bad Gateway nginx" error while accessing https://servername/Thingworx/WS

Hi Team,

 

Please help on this issue.

 

Thanks in advance.

9 replies

nmilleson17-Peridot
17-Peridot
Sep 1, 2022 12:55 PM UTC

@RK_10356304 ,

 

Can you give us a little context on how and where you're trying to access this?  Is it for a TWx SDK? EMS? Other?

 

Nick

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RK_103563041-VisitorAuthor
1-Visitor
Sep 1, 2022 2:23 PM UTC

@nmilleson 

The data is flowing from AWS kinesis stream to ThingWorx 9.3.3 via WebSocket Protocol.

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nmilleson17-Peridot
17-Peridot
Sep 1, 2022 2:38 PM UTC

@RK_10356304 ,

 

I'm not very familiar with Kinesis streams.  Are you subscribing to that stream somewhere and then sending to ThingWorx?  Typically when I have to connect to the ThingWorx websocket, the address is formatted as wss://servername/Thingworx/WS

 

-Nick

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Deepak_kankhare12-Amethyst
12-Amethyst
Jan 31, 2023 5:51 AM UTC

This issue might occur due to Thingowrx SSL .jks file is misplaced. Please restore the .jks file on original location or configure the .jks file path in server configuration side.

Thanks!

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