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Ru_0114-Alexandrite
14-Alexandrite
January 22, 2021
Solved

Getting an error while executing createPDF() service?

  • January 22, 2021
  • 1 reply
  • 1227 views

hii,

i want to create a pdf using mashup. I have installed the pdf extension and after that when m trying to run the create pdf service it is showing me the error.

i have refer https://community.ptc.com/t5/ThingWorx-Developers/How-to-export-mashup-reports-to-PDF-and-Excel-format/td-p/595437 but when i execute it in a mashup it is giving me "Unable to Invoke Service CreatePDF on PDFExport : Could not launch browser._Build info: version: '2.52.0', revision: '4c2593cfc3689a7fcd7be52549167e5ccc93ad28', time: '2016-02-11 11:22:43'_System info: host: 'WIN-3UOFB25GDRR', ip: '172.31.30.93', os.name: 'Windows Server 2012 R2', os.arch: 'amd64', os.version: '6.3', java.version: '1.8.0_251'_Driver info: driver.version: JBrowserDriver" this error. 

suggest the solution in this

Best answer by slangley

Hi @Ru_01.

 

Without knowing the version of ThingWorx you are running, the pdf extension you previously downloaded from the Marketplace may not be compatible.  That extension was removed from the Marketplace some time ago and is therefore not supported.

 

We currently have a couple of requests posted on the ThingWorx Ideas forum to provide this functionality.  Voting for these ideas will help to improve the possibility they will be included in future releases.

 

https://community.ptc.com/t5/ThingWorx-Ideas/New-PDF-extension/idi-p/649892

https://community.ptc.com/t5/ThingWorx-Ideas/Export-a-Data-table-in-PDF-formate/idi-p/623316

 

Regards.

 

--Sharon

 

1 reply

S
slangleyCommunity ManagerAnswer
Support
January 22, 2021

Hi @Ru_01.

 

Without knowing the version of ThingWorx you are running, the pdf extension you previously downloaded from the Marketplace may not be compatible.  That extension was removed from the Marketplace some time ago and is therefore not supported.

 

We currently have a couple of requests posted on the ThingWorx Ideas forum to provide this functionality.  Voting for these ideas will help to improve the possibility they will be included in future releases.

 

https://community.ptc.com/t5/ThingWorx-Ideas/New-PDF-extension/idi-p/649892

https://community.ptc.com/t5/ThingWorx-Ideas/Export-a-Data-table-in-PDF-formate/idi-p/623316

 

Regards.

 

--Sharon

 

S
slangleyCommunity Manager
Support
February 1, 2021

Hi @Ru_01.

 

If you feel your question has been answered, please mark the previous response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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