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10-Marble
May 5, 2017
Question

Getting error ( Error Retrieving Organization) on adding organization to any entity visibility

Dear Team,

Getting error on adding organization to ant entity visibility. Error Retrieving Organization.

    13 replies

    5-Regular Member
    May 5, 2017

    Bhuwaneshwar Gupta​

    Which ThingWorx version and Tomcat version you are on?

    Are you getting any error in logs?

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    5-Regular Member
    May 5, 2017

    Please check your Tomcat logs too.

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    5-Regular Member
    May 5, 2017

    Bhuwaneshwar, with what type of user account are you logged in when you see that error? could you please also check the application log for more info on that?

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    bgupta-210-MarbleAuthor
    10-Marble
    May 5, 2017

    I am using 7.3 version and logged in as Administrator user. No such error on log?

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    5-Regular Member
    May 5, 2017

    Bhuwaneshwar Gupta​,

    Could you please share your Tomcat version too?

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    bgupta-210-MarbleAuthor
    10-Marble
    May 5, 2017

    Tomcat 8

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    5-Regular Member
    May 5, 2017

    Please share the exact subversion like Tomcat 8.0.33

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    bgupta-210-MarbleAuthor
    10-Marble
    May 5, 2017

    Tomcat version 8.5  and Thingworx version 7.3.1-b39

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    bgupta-210-MarbleAuthor
    10-Marble
    May 5, 2017

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