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ashishtamhane10-Marble
10-Marble
February 15, 2024
Solved

Getting various APIRequest errors for SCM

  • February 15, 2024
  • 1 reply
  • 941 views

Hi,

 

I have configured Software Content Management for ThingWorx on my local instance. Followed the steps mentioned here. Upon deploying the package to the Thing I am seeing various errors in the Application Log which are as below:

 

error executing APIRequest Message: Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/UpdateDeliveryTargetState/]: Unable to Invoke Service UpdateDeliveryTargetState on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem, sending ERROR ResponseMessage to caller!

 

Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/UpdateDeliveryTargetState/]: Unable to Invoke Service UpdateDeliveryTargetState on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem

 

error executing APIRequest Message: Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/StartTransfer/]: Unable to Invoke Service StartTransfer on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem, sending ERROR ResponseMessage to caller!

 

I have also tried out the solution presented here but no success on that. Any pointers would help.

 

Thanks,

Ashish Tamhane

    Best answer by Rocko

    Check https://www.ptc.com/en/support/article/CS405487

    "Add any required user groups to TWX.RSM.RemoteServices user group "

    1 reply

    Rocko
    Rocko19-TanzaniteAnswer
    19-Tanzanite
    February 15, 2024

    Check https://www.ptc.com/en/support/article/CS405487

    "Add any required user groups to TWX.RSM.RemoteServices user group "

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