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SrijithKrish1-Visitor
1-Visitor
July 15, 2021
Solved

Ghost Subscription - Deleted subscription showing error

Hi All,

 

A subscription was deleted but even after the deletion whenever the event is triggered an error pops in the log saying the subscription (deleted one) is not found.

 

Error Message : 

'Event handler <subscriptionName> not found. Cannot execute Subscription'

 

Thanks in Advance

Srijith

zyuan1Answer
5-Regular Member
July 15, 2021

You can rename the triggering event of the subscription, such as renameing the property if it triggers the subscription by value change event, this is a workaournd solution.

 

For Root cause, you can check in the DB for the Thing structure, if the subscription still exist/ export the thing to another TWX server, to check if the problem reproduce.

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4 replies

zyuan15-Regular MemberAnswer
5-Regular Member
July 15, 2021

You can rename the triggering event of the subscription, such as renameing the property if it triggers the subscription by value change event, this is a workaournd solution.

 

For Root cause, you can check in the DB for the Thing structure, if the subscription still exist/ export the thing to another TWX server, to check if the problem reproduce.

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SrijithKrish1-VisitorAuthor
1-Visitor
July 15, 2021

Thank You @zyuan1 for the response

Here we are not able to rename the event.

How can I find within the DB if the subscription still exists?

 

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zyuan15-Regular Member
5-Regular Member
July 19, 2021

It should be in the ThingModel table in your persistence provider, find the entity and check the details.

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slangleyCommunity Manager
Support
July 21, 2021

Hi @SrijithKrish.

 

If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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