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SrijithKrish1-Visitor
1-Visitor
July 15, 2021
Solved

Ghost Subscription - Deleted subscription showing error

  • July 15, 2021
  • 3 replies
  • 1721 views

Hi All,

 

A subscription was deleted but even after the deletion whenever the event is triggered an error pops in the log saying the subscription (deleted one) is not found.

 

Error Message : 

'Event handler <subscriptionName> not found. Cannot execute Subscription'

 

Thanks in Advance

Srijith

Best answer by zyuan1

You can rename the triggering event of the subscription, such as renameing the property if it triggers the subscription by value change event, this is a workaournd solution.

 

For Root cause, you can check in the DB for the Thing structure, if the subscription still exist/ export the thing to another TWX server, to check if the problem reproduce.

3 replies

Z
zyuan15-Regular MemberAnswer
5-Regular Member
July 15, 2021

You can rename the triggering event of the subscription, such as renameing the property if it triggers the subscription by value change event, this is a workaournd solution.

 

For Root cause, you can check in the DB for the Thing structure, if the subscription still exist/ export the thing to another TWX server, to check if the problem reproduce.

S
SrijithKrish1-VisitorAuthor
1-Visitor
July 15, 2021

Thank You @zyuan1 for the response

Here we are not able to rename the event.

How can I find within the DB if the subscription still exists?

 

Z
zyuan15-Regular Member
5-Regular Member
July 19, 2021

It should be in the ThingModel table in your persistence provider, find the entity and check the details.

S
slangleyCommunity Manager
Community Manager
July 21, 2021

Hi @SrijithKrish.

 

If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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