Skip to main content
18-Opal
May 2, 2022
Solved

Github Extension Import Issue

  • May 2, 2022
  • 1 reply
  • 1240 views

Downloaded the "Git Backup Extension 2.0" from the following :

psp316r_0-1651516790185.png

 

But I get the following error when Importing: 

 

Extension Exception: A write error occurred while copying package for processing.

 


The TWX version I am using is ThingWorx 9.2.4-b254.

@slangley @c_lowy @PaiChung @CarlesColl  @VladimirRosu_116627 

 

Thanks,
Shashi.

Best answer by VladimirRosu_116627

I appreciate the direct mention, but for any support related to the GitBackup extension, please open an issue here https://github.com/PTCInc/thingworx-gitbackup-extension/issues .

The GitBackup extension is not a PTC supported product, hence the ask.

Also, before doing that, did you try to load any other extension to see if that's not maybe the root cause?

1 reply

19-Tanzanite
May 2, 2022

I appreciate the direct mention, but for any support related to the GitBackup extension, please open an issue here https://github.com/PTCInc/thingworx-gitbackup-extension/issues .

The GitBackup extension is not a PTC supported product, hence the ask.

Also, before doing that, did you try to load any other extension to see if that's not maybe the root cause?

18-Opal
May 2, 2022

Hi @VladimirRosu_116627 ,

Thanks for the quick response, yes other extensions are importing except the Github Backup Extension.

Thanks,
Shashi.